Group: Tablet

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Tablet mode vs. Desktop mode

Your tablet reacts differently in Tablet mode than Desktop mode. Every time that you remove the keyboard, your Surface will ask if you want to switch to Tablet mode. Tablet mode looks like the screen below: Here are instructions to turn off Tablet mode if your tablet switches. Here are instructions to disable the switch to…
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February 11, 2016 0

Cursor jumps around the screen even when I am not doing anything.

This is a touch screen issue called phantom touch. The tablet is thinking that someone is touching it and trying to open the screen. Either way, I would suggest the following steps to take: removing the keyboard and blowing (with a can of air) out the keyboard connection slot. connecting a mouse to the tablet…
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February 11, 2016 0

Tablet won’t respond

A lot of times, the operating system is performing an update in the background. Try turning the tablet off and back on. The Power button will possibly show Update and Restart or Update and Shut Down. Click here for other troubleshooting tips.


February 11, 2016 0